# Security & Data
We take data security seriously at FreeBetRange. This page explains how we store, protect, and handle your information.
# 1. Hosting & Infrastructure
- Our servers run on Amazon Web Services (AWS) in London (eu-west-2).
- Our database is hosted on AWS Frankfurt (eu-central-1).
- AWS provides industry-leading reliability and certifications (ISO, SOC, GDPR compliance).
# 2. Encryption & Transmission
- All connections to FreeBetRange use HTTPS/TLS encryption.
- User passwords are hashed and never stored in plain text.
- Sensitive data is protected both in transit and at rest.
# 3. Data Retention
- Users who wish to delete their account must submit a request to our support team: support@freebetrange.com.
- Once confirmed, account data is retained for 30 days before being permanently deleted from our systems.
- This retention period allows us to process accidental deletions or handle related requests.
# 4. Third-Party Services
We only integrate with trusted third-party services:
- Stripe — secure payment processing.
- Google Analytics — website analytics.
- Mixpanel — product usage analytics.
- Front — live chat support.
These providers may process limited data strictly for the purposes of their services.
# 5. Compliance
FreeBetRange is committed to protecting user data in line with international privacy regulations, including:
- GDPR (General Data Protection Regulation, EU),
- CCPA (California Consumer Privacy Act, US).
We respect the rights of our users under these laws, including the right to access, correct, or delete personal data.
# 6. Disclaimer
We apply industry best practices to protect your data and continuously work to improve our security. If you have concerns or questions, please contact our support team: support@freebetrange.com.
For more details, please see our full Privacy Policy (opens new window).